Today, the Minister of Digitalization and Public Administration, Lulëzon Jagxhiu, together with the Prime Minister of the Republic of Kosovo, Albin Kurti, and the European Union Ambassador to Kosovo, Dirk Schuebel, launched the National Electronic Identification Platform (eID) and the Kosovo Digital Wallet, one of the most important pillars of the country’s digital transformation.
In his remarks, the Minister of Digitalization and Public Administration highlighted that the platform creates new opportunities for citizens and businesses to identify themselves securely, sign documents electronically, and access services and carry out transactions remotely, without the need for in-person visits or paper documents.
The Minister announced that, starting Monday, citizens will be able to obtain an electronic identity at seven regional centers of the Civil Registration Agency, with the service to be expanded to other municipalities in due course. The electronic identity is stored in the Kosovo Digital Wallet, available for Android and iOS phones, while the eSign application enables users to sign documents electronically using a phone or computer.
He noted that electronic identification is already integrated with the eKosova platform, enabling secure passwordless sign-in and electronic signing of documents. One of the first concrete uses is the integration of electronic signatures into the business registration process.
According to the Minister, this is the first phase of a digital infrastructure that will be followed by an expansion of the use of platform across public and private services, the issuance of electronic seals to businesses and organizations, and continued alignment with the European digital identity framework, with the aim of enabling these services to be used across borders in the future.
The Minister noted that the project was made possible through inter-institutional cooperation and the support of partners.
He expressed his gratitude to the Ministry of Economy, where the project was initially launched, the Civil Registration Agency, the Kosovo Business Registration Agency, and the Agency of Information Society for their contributions and completed system integrations. He also thanked the inter-institutional task force and all the teams that worked to complete this phase.
The Minister expressed special thanks to the European Union for funding the project through IPA funds, as well as to the consortium contracted to implement the platform.
In his concluding remarks, the Minister emphasized that the value of this platform will be measured by its use: by every new service integrated, every business that uses it, and every citizen who can complete a process securely without having to appear in person.
He added that this launch makes a new tool available to citizens for a simpler, safer, and more convenient digital life.
